Web Dev

Diagnostics App Support.

Broadland Digital are experts in the design and build of ecommerce websites and bespoke solutions. Give us a call to discuss your website requirements.

Diagnostics app support – diagnostic system app

This page is for diagnostics app support: if you use our Diagnostics System App and something is not working as expected, send the details below and a member of our development team will be in touch.

Please fill in your details details below and one of our development team will be in touch.

    App Support Form.

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    If you require urgent assistance please email info@broadlanddigital.co.uk or call 01603 407786

    Getting diagnostics app support quickly

    Diagnostics system app support: what to include

    To speed up diagnostics system app support, describe what you were trying to do, what happened instead and when it started. Include the device and browser or app version if you know them, plus any error message word for word. A screenshot helps, and so does telling us whether the problem affects one user or everyone.

    Using the support form for the diagnostics app

    The diagnostics app support form goes to our development team rather than a general inbox. Use your work email and a phone number you can be reached on, so we can ask follow-up questions or arrange a call if the issue is easier to show than describe. One form per issue keeps each problem easier to track.

    Urgent diagnostics system help

    If the problem is stopping work, do not wait for a form reply. For urgent diagnostics system help, email info@broadlanddigital.co.uk or call 01603 407786 during office hours, and mention that it concerns the Diagnostics System App. Follow up with the form afterwards so there is a written record of the issue.

    Every diagnostics app support request is passed to our development team. If you need new features rather than a fix, see our bespoke software systems page.

    Questions.

    What kinds of website do you build?

    Ecommerce websites, easy-to-edit CMS websites and bespoke software systems, plus web hosting.

    Can I update the website myself?

    Yes. CMS websites are built so you can edit pages, images and products yourself.

    Do you host websites?

    Yes, we offer web hosting. Ask us about hosting for a site we build or one you already have.

    How do we get started?

    Tell us what the site needs to do, any examples you like and your timescale, and we'll talk through options and a quote.

    Ready to talk about your project?

    Tell us what you need and we'll come back to you, usually the same working day.